Building Insurance Brokers

109 James, New Farm QLD

5.0
513 reviews
Google Verified Reviews
Nicole Raftos
16/02/24

Lyn was amazing at helping us with our insurance renewal. Its great talking to a real person who takes the time to undertake what you need.

Stephen Martin
16/02/24

Debbie Blanco and the team at Consolidated Insurance Brokers have been fantastic in assisting with my personal and small business insurance covers. Debbie took the time & patience to understand my requirements and explain the technical details in a friendly and professional manner. Furthermore, Debbie's expertise delivered the most comprehensive and cost-effective insurance coverage I have had from any Broker in the past. I am delighted that Debbie and the team at CIB will be my choice for all my insurance services in the future!

Jennifer Walsh
15/02/24

Tracey Eaton was one of the most exceptional people I have had ever had the pleasure of dealing with.She is very caring and went the extra mile to help me and I am very grateful for her service.She has helped restore my faith in humanity.

Amy
15/02/24

We dealt with Debbie Blanco. She was professional, friendly and easy to deal with. A couple of quick emails back and forth and our insurance was completed.

Sharon Trevena
14/02/24

Consolidated Insurance Brokers have been extremely helpful.

J O
14/02/24

Over the years of being with Consolidated Insurance Brokers. I've had the privilege of dealing with Elyse Freeman, Debbie Blanco and most recently Tracey Eaton. These ladies are just amazing. They�ve made every process feel so effortless, enjoyable and efficient. No matter how big of a challenge it was, they�ve been there for me and that�s what matters. These ladies are excellent at what they do and are one of the many reasons why I still choose to stick with Consolidated Insurance Brokers.

Dylan Zammit
13/02/24

Excellent service!I dealt with Alison, she was very responsive and very quick.good old fashioned customer service is very rare these days.good job.

Tim Steenkamp
14/02/24

Dear Tracey Friedland,I wanted to express my sincere appreciation for the outstanding service you've provided as my Account Manager at Consolidated Insurance Brokers. Your professionalism, attention to detail, and commitment to ensuring my insurance needs are met have truly set a high standard.Thank you for your continuous support and for making the process of managing my insurance seamless. I am confident that your commitment to excellence will resonate with others seeking reliable and customer-focused insurance services.

Kylee Drummond
31/01/24

Debbie Blanco helped us with our small business insurance needs in a such a pleasant manner, I don't know why I put if off for so long. She was quick, reliable and precise. It was all very easy.

Zahra Nowland Best
12/02/24

Alison from Consolidated Insurance Brokers was absolutely wonderful to work with when I needed commercial tenants insurance for a new lease. She made sorting insurance a breeze amidst a very difficult process, finding us cover when other insurance firms refused due to the premises being flood prone, with an offer below our budget. I was most impressed with Alison�s communication and heartfelt approach over the last month as we experienced continual setbacks and delays. I cannot recommend a service more highly. Thank you Alison!

Megan Clarey
06/02/24

Words cannot express how grateful I am for the support of Karen and her team in processing my claim. No one really wants to CLAIM on their insurance, yet Karen made the process easy, and anything that needed sorting out, it only took an email and it was done. There is a reason why I choose to have all my insurance with Consolidated Insurance Brokers, from taking out new policies to supporting me through claims, they are attentive, helpful and go the extra mile every time. I cannot recommend them highly enough - if I could give 10 stars I would.

Mitch Smith
02/02/24

Awesome service. Debbie is great to deal with more than happy to help and get things happening.. Highly recommend Deb from Consolidated Insurance Brokers

maho akashi
31/01/24

Tracy was so kind and always helped me!I am highly recommend Consolidated insurance Brokers:)

Sharon Legge
29/01/24

We used Consolidated Insurance Brokers when we were looking for a good deal on our business insurance. We spoke with Alison Farmer at Consolidated and we were blown away with the prompt and professional service we received ... no haggling needed. Thanks Alison. We are one very happy customer.

Craig Drury
28/01/24

Excellent advice and service highly recommend Ask for Debbie

jts
25/01/24

Highly recommend Consolidated Insurance Brokers. Alison was lovely to communicate with, very professional, and came back to me on the same day with a few quotes for consideration. What would be covered under the insurance policy was all very clearly explained. Thanks Alison!

Susan (Suzy Said So)
24/01/24

These guys have been fabulous and their experience and knowledge is evident. What's better is that you can speak directly to the team without having to spend your first 10mins navigating automated voice options. I love being able to pick up the phone and instantly speak to a real person. In particular, Lyn Schumann has a warm, personable quality - delivering good old fashioned time, attention and professional service, coupled with a friendly chat and free advice on the side. After working to understand our needs, she assisted in quickly obtaining new insurance on par with our existing cover and saved us an exceptional amount of money. The extra bonus of using a broker like these guys is that they use their expertise to make claims on your behalf, reducing the stress of an ordeal. Based on our experience, Consolidated Insurance Brokers are definitely the way to go.

Steve Wright
17/01/24

We had a loss of frozen and chilled food in the fridge/freezer as a result of the Christmas storms on the Gold Coast. I contacted the office and Karen Barton contacted me back even though the office was closed and she was on holidays.She assisted with the claim for us and continued when there was further substantiating evidence required. Without her assistance our claim experience would have been very different to the successful outcome we achieved and a full payout would not have been achieved without much pain and I convince to us. She took all the worry away and ensured we were supported rom the start to the successful outcome and payment of the claim.We highly recommend Consolidated as insurance brokers and especially Karen if you have the unfortunate requirement to make a claim. You will be very happy with your decision just like we are.

Brian Bell
14/01/24

Debbie Blanco from Consolidated Insurance Brokers was a delight to deal with. She was knowledgeable, not pushy, and was really helpful. I was impressed that she gave me her own personal phone number to contact her out of hours should I have any problems or need to claim.Thanks Debbie for all of your help.RegardsBrian

Marika O
06/01/24

Excellent service, communication and prompt response from Debbie Blanco. Cannot thank her enough for her time and service with our insurance for the Goulburn property. A+++

Peter Bremner
02/01/24

Debbie offered fantastic service.

Jon Dearness
01/01/24

Aimee Spencer was fantastic with her support for me when arranging insurance for my boat. We were pushing to get it done in a short time frame leading into Christmas break. Great service, great communication and commitment.

John Atkins
22/12/23

After dealing with Alison Farmer at Consolidated Insurance Brokers, I came away very happy. Alison gave me excellent service, super quick, really efficient and helpful with the added bonus of good cover at a great price. I would highly recommend Alison Farmer at CIB for all your insurance requirements.

Gmail Account
22/12/23

Very highly recommended, special thanks to Debbie Blanco who went above and beyond to help me get the best deal.

Mark Waddell
16/12/23

Highly recommended the service we got from Mark Mcguire was exceptional.

Marsden Chemsave
15/12/23

I recently contacted Aimee regarding some insurance requirements. I found the entire experience first class . I would have no hesitation in recommending Aimee and the team at CIB for your insurance requirements.

sian cassidy
15/12/23

Mark was fantastic at arranging strata insurance for us. He was fast and provided us with the comprehensive information we needed to make an informed decision.

Thomas Allwright
14/12/23

Can�t rate Debbie Blanco from consolidated insurance brokers enough. Has been nothing but helpful throughout our last couple of years in business. Providing completely hassle free and fast service in achieving results best suited to us

Aditya Tuli
14/12/23

Debbie, The Best and so easy person i had ever deal with..Really recommend her for all commercial insurances.

Olivia Heath
14/12/23

Tracey Friedland was soooo helpful and kind. Really have a lot of trust in her !

Hetty Johnston AM GAICD
11/12/23

From the moment I called the number for Consolidated Insurance Brokers I was impressed. The human voice that answered the phone, the knowledge - the efficiency - and finally the price. Thank you Tracey Friedland. Amazing.

Kate Allan
12/12/23

This whole experience was so quick and easy! It was my first time requiring insurance for a commercial space and Alison knew exactly what I was after and provided quotes within 24 hours of my initial query.

gareth robinson
01/12/23

thank you to the Team especially Gina, in our busy little family business its great to get knowledge and help like hers.

Clinton Sippel
11/12/23

Alison was a delight to deal with. Her persistence paid off and she was able to find cover for what was proving to be a hard place to insure.

Daniel William McCleery
08/12/23

Debbie Blanco at Consolidated Insurance Brokers, took all the stress out of getting insurance coverage for my Commercial Property, and more importantly Debbie was good for a laugh, nevertheless Debbie knew exactly what she was talking about to get the coverage I needed.Nice work Debbie thank you so much.Daniel.

Blair Elder
04/12/23

Working with Debbie from Consolidated Insurance Brokers has been an absolute pleasure. Debbie went above and beyond within the tightest of timeframes to make sure that we had the most comprehensive and cost-effective insurance solution for our business. We cannot recommend Debbie highly enough - thank you Debbie, you are an absolute legend!

Lauren Corvino
05/12/23

Alison greatly helped us out with a fantastic quote that suited our needs. Thank you!

Ava Lai
04/12/23

Debbie Blanco stands out as an exceptionally professional insurance broker. From the outset, she demonstrated a thorough and meticulous approach in sourcing our insurance. Her commitment to keeping us informed every step of the way was particularly noteworthy, ensuring that we were never left in the dark about any developments.One of Debbie's most commendable qualities is her ability to tailor insurance coverage to our specific needs. She diligently sought not only the right cover for our business but also ensured it was the most cost-effective option available. This dual focus on appropriateness and affordability sets her apart from other brokers.Furthermore, Debbie's expertise really shone through in her handling of our complex business needs. She skillfully navigated through the intricate details, asking pertinent questions to clarify any uncertainties with the underwriters. Her approach was far from superficial; it was evident that she wasn't just ticking boxes but genuinely striving to understand and meet our unique requirements.In comparison to other brokers we have used in the past, Debbie is in a league of her own. Her blend of professionalism, thoroughness, and personalized service is remarkable. We highly recommend her services to anyone seeking a reliable and adept insurance broker.

Vanessa Harris
01/12/23

Alison Farmer was a pleasure to deal with. She was very friendly and helpful. I will definitely be bringing my other businesses over to her to look after.

Tracy Walton
01/12/23
Jen Gower
27/11/23

Jim was able to negotiate a much lower premium than my previous insurer (with better cover). His advice and communication was clear and straightforward. Highly recommend his service.

Natalie Smith
28/11/23

Aimee Spencer has been helpful above and beyond expectations. Her patient and responsive attention to my multiple requests has meant that my business insurance renewal has been processed easily and efficiently. Natalie Smith

Sami Bukhari
28/11/23

Debbie and Reena very professional and superb service, highly recommend.

Richard Johnstone
28/11/23

We could not be happier with the quick and efficient work from Debbie who organised our business insurance. Very trustworthy and we would highly recommend her.

Interbiz Business Brokers
27/11/23

It was a pleasure working with Alison Farmer as she knew exactly what our needs were and found us the cover to suit. Thank you Alison, keep up the great work!

Jordan Ch'ng
27/11/23

Was a wonderful experience! Tracey is absolutely AMAZING, I wish for every customer service operator to be as amazing as she is. 100/10!!

Kam Wilkinson
23/11/23

Karen, was exceptional, prompt, professional and communicated very well through the whole process. Highly recommend her :-))Second time have now used Karen :-)))

Calliope Ainsworth
22/11/23

Aimee Spencer was extremely helpful with our enquiries and amended our policy quickly and efficiently, would definitely recommend.

Roelie Schrijnders
21/11/23

We have dealt with Tracey on several occasions, and each and every time she has been such a pleasure to deal with. Always helpful, positive and everything provided in a timely manner. She follows up where needed and usefull without ever being pushy.

Rob Kerslake
20/11/23

Karen Barton provided speedy and professional service

Paul Gibney
17/11/23

I communicated with Mark on a OC insurance issue which he was able to give me advice and direction on what action I should take.

Parthesh Patel
06/11/23

I have been dealing with Debbie Blanco in Consolidated Insurance Brokers. She has always been very helpful with any query or questions. I would highly recommend her for excellent customer service, product & service knowledge, prompt in responding, great in communication, and always comes up with competitive insurance deals / prices.

Alaina Ferreira
05/11/23

Debbie Blanco was very friendly and professional and found the insurance I needed quickly!

Jade Glassmann
03/11/23

Debbie was fantastic, helped us out very quickly. Thankyou

cj bear
02/11/23

This is the third year CIB will be handling our business insurance needs as their service has been simply outstanding.Tracey Eaton has continued to manage our portfolio and she is just fantastic do deal with. She takes personal service and professionalism to another level and I am grateful to have her taking care of our insurance requirements.Tracey is the epitome of why brokers are so valuable, they do the time consuming back and forth with insurers negotiating competitive prices, terms, inclusions and then the nitty gritty of claims. SO worth having a great broker!Very confident with Tracey at CIB and very comfortable our portfolio is in great hands.Thank you for your excellent service!

Carmel Drake
30/10/23

Our business insurance has been handled by Consolidated Insurance Brokers for many years now. This year Aimee Spencer made our yearly renewal very easy with her guidance in our understanding of exactly what was covered and included with each Company's different Quotes. Appreciated .... thank you!

Shane Mclaughlin
25/10/23

Great experience, Aimee covered every angle.

Samantha Pendrey
25/10/23

Alison was fabulous to deal with, very knowledgeable & patient. Good savings & a smile for everything I needed!

Kat Diacos
26/10/23

Aimee Spencer has gone above and beyond in helping maintain relevant insurance solutions for the complex needs of our business. CIB staff are always helpful and very knowledgeable, Aimee in particular always responds extremely fast!

Darren Van De Wint
26/10/23

Great communication and service

John Fisher
22/10/23

I contacted CIB to investigate landlord and home and contents insurance. I needed a quick solution and once I spoke to Lyn my concerns vanished. She was friendly, professional, and knowledgeable. I was very happy with the suggested quotes so in a very quick turn around my insurance problems were solve.I would recommend CIB and Lyn to any one.

Darryl Zeitzen
24/10/23
Abdu FIT
21/10/23

Really easy to work with, especially Debbie was really helpful and caring. Definitely recommend their business.

Gianna Mundy
16/10/23

Debbie was fantastic, helped us with our insurance quickly with no issues. Would highly recommend.

Unah Auvae Tuigamala
21/10/23

Awesome services. Always going above n beyond to help out. Highly recommended.

Regional Law Society
13/10/23

Aimee Spencer - Just wow!!!! Insurance sorted in less than 24hrs. Thank you.

Rosa Baris
06/10/23

What an amazing experience I had with Alison! She made the whole process easy from start to finish. She delivered her services with such professionalism, kindness and with my best interests at heart. She went above and beyond to help me find the right insurance and am so appreciative for her help. Hands down I would recommend Alison for all your insurance needs.

Paul Schiavo
04/10/23

Consolidated Brokers Insurance offers a great service that is focused on the insurance needs of their clients. I have had Debbie work on my insurance for many years and she is absolutely amazing. Over the years, she has made the search for and changes to my business insurance seamless and hassle-free. She meticulously assesses my business insurance needs and finds the best insurance deal possible. Every request is met with a fast and professional response. I can highly recommend Debbie from Consolidated Insurance Brokers for your insurance needs.

pail
01/10/23

Debbie is fantastic at what she does, found me the best business insurance within a couple of hours , professional ,understanding and willing to go the extra for you , i will be putting all my other policy's through Debbie as well , highly recommend

Mary Tarabay
01/10/23

We have dealt with this company for quite some time (Debbie Blanco being our main contact) and have found them to be very helpful and hard working.

Rosario Pangallo
28/09/23

Thank you to consolidated insurance brokers and in particular Aimee who has helped me with all of my insurance needs. And is always to happy too help.

cliff smith
25/09/23

I have had dealing with CIB for about 10 years now . New policy enquiries , endorsements and cancellations have all been attended to promptly , efficiently and in a courteous manner . Thank you

Alison Gosper
25/09/23

Aimee Spencer and the team at Consolidated Insurance Brokers provide exceptional service. They take the time to understand the business and your needs.

Paul & Christina Davies
24/09/23

Lyn, Daniel and the team at CIB have been looking after us since 2018. We have always been very pleased with the professional service and commitment to finding the best, and most competitive, products for us.

Ana BESSEY
24/09/23

Great Service! Thank you, Aimee for your assistance.

Patrick Grahvendy
22/09/23

Professional and prompt. Totally recommend.

John Hunt
22/09/23

Mark McGuire has found our strata complex a very good quote, in a difficult environment. I look forward to working with him in the coming year.

Molly Bargwanna
22/09/23

Could not recommend Consolidated Insurance Brokers enough! Debbie was great in helping us get our new business insurance set up. She was efficient, reliable and most importantly willing to assist. It was great having such a friendly point of contact and we will definitely be dealing with CIB in the future.

Michael Donovan
20/09/23

Debbie was brilliant to deal with and with my limited time was able to process and make things happen fast and at an amazing price.If I could give 10 stars I would

Fiona Barnett
19/09/23

CIB have been fantastic in assisting with our business insurance needs. Debbie is our representative and she has been thorough, prompt and very efficient and professional. Both Debbie Jeff have assisted with thoroughly explaining technical jargon to ensure that we have the correct business cover required. Will be switching to use CIB for all our insurance needs in the future.

Declan Kearney
14/09/23

Aimee was great - looked after us for all our requests

Frank Curcuruto
12/09/23

I would like to thank Aimee for her professional, honest and fantastic customer service. I've been dealing with Aimee now for many years and I've always found her great to deal with. Aimee looks after my own business insurances as well as my two sons. One son is a carpenter and the other is starting a cafe business. She always finds the best deal for us. In my opinion, insurances are hard to follow but Aimee does all the hard work to deliver the best result for me and my boys. Thanks so much Aimee.

Suzanne Campbell
08/09/23

After many unsuccessful attempts to find suitable insurance for our urgent needs Debbie swiftly and efficiently attended to everything we required with an entirely positive outcome. We are very happy and relieved customers!

Shah O
08/09/23

To whom it may concernI am impressed by the professionalism and efficiency of Ms Karen Barton in handling my insurance claim within a short period of time.Karen had been in contact with the insurer and myself until the claim was settled to my satisfaction.I commend her work ethicDr Shah Ozeer

Ramesh Rai
19/06/23

Thank you for your service guys. And to Debbie B you have been great, despite requesting multiple changes and amendments to the policy you have been very patient and professional. Great work.Thanks once again.*Also Had a break-in claim and was settled within a week. Karen B helped me through the process during such a difficult time. Thank you Karen for your help.

Dhaniel Carvalho
07/09/23

Tailored service! Debbie and Reena were very helpful and readily available to help us out!

luke Conway-Cox
04/09/23

Could not recommend Tracey at Consolidated Insurance enough. 5 stars doesn�t do her Justice.She was professional and very conscientious. She found me a great deal on insurance, and was very knowledgeable. I would strongly recommend her if you are looking for service that is above and beyond with results better than you had hoped for.

Renee Teague
02/06/23

Jeff Forbes was fantastic to deal with. He helped our business to obtain insurance when other brokers were unable to. He was so friendly and helpful and responded quickly to any emails or phone calls. I have already recommended him to friends who are needing help with insurance and would definitely use him again with any other insurance matters we might have in the future.

Sue Ferry
03/09/23

Due to a significant increase on my current insurance, I have needed to shop around for a more competitive price. Debbie and Reena have provided a great service. They have worked hard to ensure the best price without compromising on required insurance cover. Their service has been outstanding.

Mick Parker
28/08/23

Absolute pleasure to deal with , Tracey Eaton went above and beyond what i expected .Highly recommend

Rhiannon Dales
25/08/23

Tracey was so wonderful to deal with, friendly, knowledgeable and attentive. She was patient and explained things properly. Highly recommend

Trent Bellette
25/08/23

Our experience was great. Easy to get out individual requirements all together in one policy without the hassle of ringing around and finding the best Deal, Tracy Eaton did all the hard work for us�.Thankyou !!!!

Megan Gunsser
25/08/23

I cannot speak highly enough about Consolidated Insurance Brokers. We have a long history with Consolidated Insurance Brokers, and the entire team is a pleasure to work with. In particular, Clayton Rowlings goes above and beyond to help us. He clearly explains policy terms and is very comprehensive. Clayton responds quickly to phone calls and emails. He provides excellent guidance as our company grows. And he works very hard to find us the best deals on our insurance coverage. Thanks so much Clayton!!

John Harmse
24/08/23

Excellent Service. Very knowledgeable staff , friendly , efficient and effective!! Thank you Mark for helping me with my issue, and for making the experience friendly and enjoyable!!

Jason Houston
24/08/23

I recently had to arrange various kinds of business insurance policies, with no idea what I was doing I contacted CIB, and I am very glad I did.CIB provided prompt, helpful and friendly advice. Getting us quotes on the insurance cover our business needed, recommending an insurer, and setting up payment of premiums for us.The broker I spoke to, Debbie Blanco, was very diligent and wonderful to work with, even taking time to work through some details after office hours.I have absolutely nothing negative to say about the experience at all. Great service.

Steven Maher
20/08/23
Janine Lewis
16/08/23

I am thankful I got such wonderful assistance from Tracey Eaton for our Business Insurance requirements. She helped to sort out some very complicating issues in the Painting company where I work and I can highly recommend her for your insurances.

Eric Wong
15/08/23

Karen is always amazing to deal with. She is diligent, efficient and knowledgeable. Our recent claim was processed promptly and we are extremely happy with the great support provided by Karen.

Earthed Consulting
11/08/23

We highly recommend Debbie for your insurance needs! This was a bit of a bamboozling area for us, and Debbie was able to clarity our requirements and find the coverage we needed. She sourced quotes from 10 providers and was transparent about fees. We had shifting timelines and Debbie was super accommodating and flexible, and when we were ready to go she was able to sort out the coverage on the same day.

Simon Carrodus
11/08/23

We have just been through an incredibly difficult claim with our insurer, and Karen was an ENORMOUS help. She spent hours and hours helping us and following up the insurer. She even worked on her day off! In the end, our claim has been approved and our temporary accommodation is sorted. Without Karen, we would have been in BIG trouble.

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"We highly recommend Debbie for your insurance needs! This was a bit of a bamboozling area for us, and Debbie was able to clarity our requirements and find the coverage we needed. She sourced quotes from 10 providers and was transparent about fees. We had shifting timelines and Debbie was super accommodating and flexible, and when we were ready to go she was able to sort out the coverage on the same day."
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Earthed Consulting

"Debbie has never failed to give us the best insurance option - and the best price!"
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Mitch Ferry

"Mark McGuire was knowledgeable and friendly with our enquiry regarding Strata insurance. He found a quote that was cheaper with more features in a short time period."
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David Elliott

"Lyn was amazing at helping us with our insurance renewal. Its great talking to a real person who takes the time to undertake what you need."
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Nicole Raftos

"Clayton is amazing; nothing is too much trouble, and he really  took the time to make sure we are happy and understand everything as we  go.  Keeps in great contact with us  throughout the whole processes and is prompt and professional in getting  everything done. Thanks Clay!!"
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Dylan Maguire

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Why should I care about my insurance renewal?

Renewals are a chance to adjust coverage to your current needs, ensuring your policy details are up-to-date. Review and update your policy with us for optimal coverage.

Do you get the cheapest commercial building insurance through an insurance broker?

Brokers provide better value rather than the cheapest insurance, with custom policies designed to reliably protect and payout. Get value-focused, not just cheap, insurance quotes from us.

Is there a difference in cover between direct insurers and insurance brokers?

Yes, direct insurers offer more generic policies, while brokers provide tailored policies with better value, coverage, and flexibility. Choose tailored coverage with our brokerage services for comprehensive protection.

Why do I have the same value insured for less direct?

Cheaper direct policies may lack in coverage quality and terms, potentially leading to denied claims. Ensure adequate cover and quality terms with our detailed policy reviews.

What is underinsurance and why does it matter for my commercial property?

Underinsurance can lead to insufficient claim payouts, not covering the full replacement value of your property. Avoid underinsurance with a policy assessment from our experts.

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Consult with a broker to accurately assess and advise on your coverage needs. Ensure your insurance is just right with our professional advice.

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1. Do you provide any new products or services?
2. Does your company keep or share customer information?
3. Did your business's legal structure change?
4. Will your revenue or personal income change?
5. Have you ever bought or sold property or equipment?
6. Have you renovated or modified your business fit-out?
7. Has your building's value changed?
8. Is your property insured for its full replacement value?
9. Did staff numbers change?
10. Do you utilise subcontractors? Has your use of them increased or decreased?

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